Terms & Conditions

Before availing of online trading services, the Client shall complete the registration process as may be prescribed from time to time.

The Client agrees that all investment and disinvestment decisions are based on the Client's own evaluation of financial circumstances and investment objectives. The Client will not hold nor seek to hold Shree Tisai or any of its officers, directors, partners, employees, agents, subsidiaries, affiliates or business associates liable for any trading losses, cost of damage incurred by the Client consequent upon relying on investment information, research opinions or advice or any other material/information whatsoever on the web site, literature, brochure issued by Shree Tisai. The Client should seek independent professional advice regarding the suitability of any investment decisions.

Shree Tisai will provide the client with a username and a trading password which will enable him to avail of the facilities of Online Trading through the Shree Tisai website. Shree Tisai may also provide the client with the username and password for accessing its back-office for various reports, etc.

Our trading terminal system have a stringent Two-Factor authentication (2FA) secure system for every client to enter into their login ID using their Client ID and Password, along with a 6 digit PIN OR Authentication via apps such as Google Authenticator.

The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person through Shree Tisai's Online Trading System.

All orders for purchase, sale or other dealings in securities and other instructions routed through Shree Tisai's Online Trading System via the Client's Username shall be deemed to have been given by the Client.

In case of a market order, the Client agrees that he will receive the price at which his order is executed by the exchange's computer system; and such price may be different from the price at which the security is trading when his order is entered into Shree Tisai's Online Trading System.

Online account opening using AADHAAR is currently available only for residents of India opening accounts for an individual (HUFs, corporate bodies, NRIs, etc., not eligible).

When opening an account online using AADHAAR, data will be fetched from the KYC database and cannot be edited.

Pick up of required documents related to the account opening procedure is subject to availability of our representatives, given at any particular time and location.

The client agrees that all orders placed through the website shall be forwarded by the system to the Exchange. Online confirmation will be sent to the client by electronic mail or SMS after the execution of the order.

The client shall bring any errors in any report, confirmation or contract note of executed trades to Shree Tisai's notice in writing by an electronic mail or fax within twenty four hours of receipt.

Shree Tisai shall issue contract notes in terms of the SEBI (Brokers and SubBrokers) Rules and Regulations, 1992, within 24 hours of the execution of the trade.

The Client agrees and undertakes to immediately deposit with Shree Tisai such cash, securities or other acceptable security, which Shree Tisai may require as margin.

The Margin will not be interest bearing. Shree Tisai shall have, at its sole discretion, the irrevocable right to set off a part or whole of the Margin against any dues of the Client.

The client agrees to abide by the exposure limits, if any, set by the stock broker or by the Exchange or Clearing Corporation or SEBI from time to time.

Money pay-in to Shree Tisai — The Client agrees that all payments due to Shree Tisai will be made within the specified time. All payments made to Shree Tisai shall be from the account of the client and shall not be from any third party.

Securities pay-in to Shree Tisai — All delivery to be effected to Shree Tisai for a trade must be made within 24 hours from the execution of the sale order or one day before the pay-in date, whichever is earlier.

Shree Tisai is entitled to consider any sum or money or security lying to the credit of the client as margin received.

The Client hereby warrants that he is capable of executing the present agreement and that the terms of the present are not in contravention of any rights of any party.

The Client is aware and acknowledges that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc., which are susceptible to interruptions and dislocations.

The Client/s agree to indemnify and hold Shree Tisai harmless against any loss that may be suffered by it, its customers or a third party which is in any way the result of improper use of user ID and password by the Client/s.

The Client agrees to pay Shree Tisai any brokerage, commission, fees, service tax and other taxes and transaction charges as agreed upon and due from time to time.

All fees, brokerage, and charges on Shree Tisai's platform are subject to change from time to time, subject to complying with rules prescribed by the Exchanges and SEBI, at Shree Tisai's discretion, with due notification to the Client.

The Client agrees that none of the services available on the website shall amount to investment advice on the part of Shree Tisai.

Shree Tisai, and its officers, directors, partners, employees, agents and affiliates will have no liability with respect to any investment decisions or transactions of the client.

Shree Tisai does not warrant that the service will be uninterrupted or error-free. The service is provided in an 'as is' and 'as available' basis without warranties of any kind.

All modification to this Agreement shall be made solely at the discretion of Shree Tisai and shall be intimated to the client by a suitable modification to the terms and conditions on the website.

In the event of death or insolvency of the client, winding up or liquidation, or their otherwise becoming incapable of receiving and paying for or delivering or transferring securities which the client has ordered to be bought or sold, Shree Tisai may close out the transaction.

The client is aware that authentication technologies and strict security measures are required for internet trading and the client undertakes to ensure that the password of the client and/or their authorized representatives are not revealed to any third party.

Shree Tisai shall not be responsible for delay or default in the performance of their obligations due to contingencies beyond their control, such as losses caused directly or indirectly by exchange or market rulings, suspension of trading, fire, flood, civil commotion, earthquake, war, strikes, failure of the systems, failure of the internet links or government/regulatory action.

Investor Satisfaction being of utmost importance, for which necessary mechanism and systems are in place. All the investor grievances are monitored and redressed by the Compliance Officer of the Company. The clients can email their grievances on the email id stcpl@shreetisai.com which is displayed on our website and the same is also mentioned on the contract notes and other correspondence sent to the client from time to time.

All notices, correspondences or communications issued under this agreement shall be served in any one or more of the following modes of communications and such notice or communication shall be served at the ordinary place of residence and/or last known web address of the party.

• By hand delivery
• Delivery by post
• By registered post
• Under certificate of posting
• By email or fax
• By affixing notice at the last known residential or business address
• By oral communication to the party or on the last known telephone number