Refund & Cancellation Policy
Policy governing refund eligibility, processing timelines, and conditions for account charges and duplicate payments.
LEGAL DOCUMENTS
Non-Refundable Charges
Account opening charges for equities, commodities, or other services are generally non-refundable once processed.
10-Day Refund Window
If your account remains unopened 10+ days after receiving all documents, a full refund may be requested.
Duplicate Payments
Clients who paid fees more than once should raise a support ticket for processing of the duplicate amount.
Refund & Cancellation Policy
Last updated: January 2024 SEBI Compliant
- The Fees paid towards account opening charges for enabling equities and commodities, or any other services is non-refundable.
- Pick up of required documents related to the account opening procedure is subject to availability of our representatives, given at any particular time and location.
- In case your account has not been opened by Team Shree Tisai, after the tenth day passing by from the day of collection of all necessary supporting documents and receipt of all due authorizations from you, you may request for a full refund of the charges as paid by you towards account opening.
- In case you have paid the charges relating to account opening multiple times, please create a ticket here and we will initiate the necessary procedure to refund your money.
Note: The completion of the refund procedure is subject to agencies such as banks, payment gateways.